How to use Tandem
Short, step-by-step guides. Looking for quick answers instead? See the FAQ.
Create or join a circle
How to start a Tandem circle for two people or a family, or join one with a 6-character invite code.
Invite someone to your circle
Invite your partner or family to Tandem with the 6-character code, an invitation email, or a personal referral link.
Use the coach on a draft message
See how a message may land before you send it, then use, edit or ignore the coach’s kinder rewrite.
Understand what a message may mean
Tap a message from someone you love to see what they are saying, feeling and may need, in three gentle readings.
Live Talk (demo for now)
What live conversation coaching is, why everyone must agree, and why it is a demo until the phone apps arrive.
Weekly ideas and Our list
Pick weekly ideas for time together, see your matches, and keep plans in Our list with a calendar.
Set goals together
Set a small weekly or monthly goal, say how your people can help, and cheer each other on.
Journal and private notes
Write about a moment or keep a private note about someone. Only you can see it, and Tandem staff cannot.
Notifications and email settings
Where to turn off push, email reminders, read receipts and reply reminders, and what the bell shows.
Switch to dark mode
Choose Light, Dark or Match phone in the Me tab. It is saved on each device.
Delete your account
How to permanently delete your Tandem account and data from the Me tab, and what is removed.
Report a bug or share an idea
Send the Tandem team a bug report or idea from the Me tab, with up to two screenshots.
Still need help?
Can’t find your answer? Tell us what’s going on and a real person will write back.