Help center
Notifications and email settings
You decide what Tandem tells you and what you tell others.
In the Me tab
Switches in the Me tab control push notifications, email reminders, read receipts (turn them off and you stop sending them) and reply reminders.
The bell
Every notification is also saved in the app, so nothing is lost if push is off. Open the bell for the activity list. Opening the related screen marks a notice read.
What notifications never include
Notifications and emails never contain the text of a message. Reminder emails go only to people who cannot receive push, and each has a one-click unsubscribe. Reply reminders are sent only between 9am and 9pm Pacific time.
Related
Tandem is not therapy and not for emergencies. If you feel unsafe at home, call 1-800-799-7233. In a crisis, call or text 988.