Understand what a message may mean

Steps

1. Open the chat and tap a message from someone in your circle.
2. Read the three levels: what they are saying, what they may be feeling, and what they may need, with a suggested way to reply.

Good to know

Readings use how that person texts. If they have told Tandem that “fine” means “I’m fine,” the coach will not read a crisis into it. It also looks at the few messages before. It is a guess, not a verdict, so when it matters, ask them.